# I have MongoDB Atlas & mongodb query working fine on matillion cloud but same settings with same connection options are not working on matillion ETL. I am not getting anything in data source field also not get any error

**URL:** <https://matillioncommunity.discourse.group/t/i-have-mongodb-atlas-mongodb-query-working-fine-on-matillion-cloud-but-same-settings-with-same-connection-options-are-not-working-on-matillion-etl-i-am-not-getting-anything-in-data-source-field-also-not-get-any-error/2498>\
**Category:** Matillion ETL\
**Created:** [November 27, 2024, 12:26pm UTC](https://matillioncommunity.discourse.group/t/i-have-mongodb-atlas-mongodb-query-working-fine-on-matillion-cloud-but-same-settings-with-same-connection-options-are-not-working-on-matillion-etl-i-am-not-getting-anything-in-data-source-field-also-not-get-any-error/2498 "2024-11-27T12:26:42Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![itsupport](https://avatars.discourse-cdn.com/v4/letter/i/43a26b/32.png) [@itsupport](https://matillioncommunity.discourse.group/u/itsupport)\
**Post date:** [November 27, 2024, 12:26pm UTC](https://matillioncommunity.discourse.group/t/i-have-mongodb-atlas-mongodb-query-working-fine-on-matillion-cloud-but-same-settings-with-same-connection-options-are-not-working-on-matillion-etl-i-am-not-getting-anything-in-data-source-field-also-not-get-any-error/2498/1 "2024-11-27T12:26:42Z")

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I have MongoDB Atlas & mongodb query working fine on matillion cloud but same settings with same connection options are not working on matillion ETL. I am not getting anything in data source field also not get any error.

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**Author:** ![itsupport](https://avatars.discourse-cdn.com/v4/letter/i/43a26b/32.png) [@itsupport](https://matillioncommunity.discourse.group/u/itsupport)\
**Post date:** [November 27, 2024, 12:27pm UTC](https://matillioncommunity.discourse.group/t/i-have-mongodb-atlas-mongodb-query-working-fine-on-matillion-cloud-but-same-settings-with-same-connection-options-are-not-working-on-matillion-etl-i-am-not-getting-anything-in-data-source-field-also-not-get-any-error/2498/2 "2024-11-27T12:27:49Z")

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![069Tm00000AaXcWIAV_0D7Tm000002HKfVKAW](https://us1.discourse-cdn.com/flex002/uploads/matillioncommunity/original/1X/37ba497de8c4512f6003ffc714a598a0804bc5d0.jpeg)

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**Author:** ![itsupport](https://avatars.discourse-cdn.com/v4/letter/i/43a26b/32.png) [@itsupport](https://matillioncommunity.discourse.group/u/itsupport)\
**Post date:** [November 27, 2024, 12:28pm UTC](https://matillioncommunity.discourse.group/t/i-have-mongodb-atlas-mongodb-query-working-fine-on-matillion-cloud-but-same-settings-with-same-connection-options-are-not-working-on-matillion-etl-i-am-not-getting-anything-in-data-source-field-also-not-get-any-error/2498/3 "2024-11-27T12:28:05Z")

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I am using connection options as per the screnshot

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**Author:** ![johnathan.law](https://sea2.discourse-cdn.com/flex002/user_avatar/matillioncommunity.discourse.group/johnathan.law/32/28_2.png) [@johnathan.law](https://matillioncommunity.discourse.group/u/johnathan.law)\
**Post date:** [November 27, 2024, 1:16pm UTC](https://matillioncommunity.discourse.group/t/i-have-mongodb-atlas-mongodb-query-working-fine-on-matillion-cloud-but-same-settings-with-same-connection-options-are-not-working-on-matillion-etl-i-am-not-getting-anything-in-data-source-field-also-not-get-any-error/2498/4 "2024-11-27T13:16:42Z")

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Hey there! Welcome to the Matillion Community! 👋

​

This one seems odd; your Matillion ETL instance likely cannot communicate with the MongoDB instance. Have you taken a look at the documentation and followed the steps here: [https://docs.matillion.com/metl/docs/2391882/#connecting-to-mongodb-atlas](https://docs.matillion.com/metl/docs/2391882/#connecting-to-mongodb-atlas)?

If this doesn't work, it is probably a good idea to raise a support ticket here @ [https://support.matillion.com/](https://support.matillion.com/)

Thanks,

Johnathan
