# Never ending OAuth configuration (Facebook)

**URL:** <https://matillioncommunity.discourse.group/t/never-ending-oauth-configuration-facebook/1912>\
**Category:** Matillion ETL\
**Created:** [October 4, 2022, 2:47pm UTC](https://matillioncommunity.discourse.group/t/never-ending-oauth-configuration-facebook/1912 "2022-10-04T14:47:54Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![AurelienAB](https://avatars.discourse-cdn.com/v4/letter/a/9de053/32.png) [@AurelienAB](https://matillioncommunity.discourse.group/u/AurelienAB)\
**Post date:** [October 4, 2022, 2:47pm UTC](https://matillioncommunity.discourse.group/t/never-ending-oauth-configuration-facebook/1912/1 "2022-10-04T14:47:54Z")

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Hi,

I would like to use the component Facebook Ads Query. I followed the step by step guide provided by Matillion (https://documentation.matillion.com/docs/2339839) but when I do the last step and try to configure the OAuth it never completes.

I click on the authorisation link and after login through facebook it redirects me correctly to a Matillion page saying "Authorisation complete" but on my Matillion tab I have a never ending loading pop up with "Waiting for response from service..."

I tried to go incognito browsing, cleared my cache, using Firefox, Edge and Chrome as it was suggested on a similar post from 1 year ago and the known issues page but my problem still occurs...

I'm working on the METL Version 1.63.5 (build d5706d5-7794)

&nbsp;

Did you encounter recently the same issue ?

Regards, Aurélien

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**Author:** ![Joe-Community-Manager](https://sea2.discourse-cdn.com/flex002/user_avatar/matillioncommunity.discourse.group/joe-community-manager/32/897_2.png) [@Joe-Community-Manager](https://matillioncommunity.discourse.group/u/Joe-Community-Manager)\
**Post date:** [November 4, 2022, 10:37am UTC](https://matillioncommunity.discourse.group/t/never-ending-oauth-configuration-facebook/1912/2 "2022-11-04T10:37:33Z")

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Hi [@AurelienAB](https://matillioncommunity.discourse.group/u/AurelienAB)​

Sorry to hear you have met this issue, I would recommend contacting our support team at support@matillion.com., they will be able to take a deeper look at this, please do let us know how you fixed this.

Kind regards, Joe