Great news! Matillion has updated our Support Portal with significant advancements, providing superior access to solutions at your fingertips and more comprehensive case management capabilities.
Summary of Support Portal advancements:
- Support Homepage
- Personalization
- Case and Article preview
- Status notifications
- About Support
- Offerings
- Business hours
- Contact methods
- Knowledge Management
- Filters and views
- Search
- Bookmarks
- Case Management
- Simplified Case submission
- Flexible visibility
- Case report views
This is just the beginning. The Matillion Community and Support team have a comprehensive roadmap of enhancements, including advanced search features and a more seamless journey from your online experience to receiving assistance from a Matillion Support expert.
Please visit the new Support Portal at https://support.matillion.com