ERROR : Transfer csv file from a FTP, using the Data Transfer component, to a bucket S3 ""java.net.SocketTimeoutException: connect timed out"

Matillion ETL
1

Hello,

 

I want to transfer csv files available in an FTP, using the Data Transfer component Here is a copy of my settings, hiding the password. 

 

The path of the source file is directly copied from the FTP itself, here is attached a copy of the URL from the FTP, hiding the password. 

 

The job is constantly in error : "java.net.SocketTimeoutException: connect timed out"

 

Can you help me? Am I doing something wrong? Does anyone have an idea?

Thank you so much,

Aurélie

2

Pls let me know what is the issue here

3

hi, did you find a solution for this issue? I am having the same error.

4

Hello @wasim.raja​

If you are encountering this issue, we would recommend raising this with our support team here they can look into this for you and help diagnose and fix it.

Please do share how this was done with the rest of the community :)

Kind regards, Joe

5

Hi @dap.matillion.hub.billing​

If you are encountering this same issue, I would recommend raising a support ticket with our team, they can look into this for you.

Kind regards, Joe