Facing an issue while retrieving data from MONGO DB source

Matillion ETL
1

Hi Team,

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While retrieving data from MongoDB it is taking long time to fetch the data and we are getting Receiving response package time out error, this error often happening after the Matillion version update (1.68.21) we didn't face this issue in our previous version.Is there any solution to overcome this issue ?

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2

Hi @HariRamK​

Thank you for your post, I wanted to check if this issue had been resolved. if not I can raise a case for you.

Kind regards, Joe

3

@JoeCommunityManager​ It's good to hear from you.

This issue is little solved and not, sometimes during small mongo schedules matillion won't get affected if it was huge this issue repeating.

regard to hear from you.

Thanks and regards

Hari Ram K

4

@JoeCommunityManager​

Still, no and I have some other issue in matillion to rectify. So If you help me through your support it would be greatly appreciated.

Kind regards,

Hari Ram K

5

Thanks for your reply @HariRamK​

Have support looked into this for you?

kind regards, Joe