Hi, I am trying to access Outlook emails using Email Query component, however, I get below error while clicking on Data Source: IMAP protocol error. 1 NO LOGIN failed. Can anyone help with this please?

Matillion ETL
1

Hi,
I am trying to access Outlook emails using Email Query component, however, I get below error while clicking on Data Source:
IMAP protocol error. 1 NO LOGIN failed.
Can anyone help with this please?

2

Hi @NeelamMacwan​

Sorry, you have met that error message, can you kindly confirm what version you are using please?

Kind regards, Joe

3

Thanks for the update Joe.

Is Microsoft Exchange component available for version which I use? It does not appear in my canvas.

 

Regards,

Neelam

4

Thanks, Joe.

 

I will need to update the Matillion instance, thanks once again for looking into this.

 

Regards,

Neelam

5

Hi Joe,

 

We have tried updating our Matillion instance, however, the version 1.67 is not available to us. Is there any reason for it?

 

Regards,

Neelam Macwan

6

Thanks, Joe.

 

I have written an email to support.

 

Regards,

Neelam Macwan

7

Hi Joe,

 

Thanks for the reply and sorry for late response.

We use Matillion ETL Version: 1.61.6.

 

Regards,

Neelam

8

Sorry @NeelamMacwan​

That is available as of release 1.67

Kind regards, Joe

9

Hi Neelam,

I am sorry to hear that, if this is still unavailable for you, please do contact support@matillion.com and they can look into that for you.

I have also let your account manager know about this too.

Kind regards, Joe

10

Please do keep me posted and if you need anything, just let know.

Kind regards, Joe

11

Thank you for your reply.

 

I have spoken to our team who have informed me that basic authentication has been depreciated for Outlook therefore users will not be able to use a Username and Password.

 

You can use the new Microsoft Exchange component, there is some information on this here.

 

Outlook will be removed from the Email Component in a future release also.

 

I am sorry for any inconvenience caused, I hope this helps.

 

Kind regards, Jor