Matillion Data Productivity Cloud, Foundations - credentials issue with training

Academy And Certification
1

Hey. currently going through the training for the Matillion Data Productivity Cloud, Foundations course. I'm on the first practical step 'Load customer accounts in JSON format using the S3 Load component', where I need to add an s3 load component to connect to the bucket here: s3://public-online-mtln-training-s3-greenwave/

 

However, I keep getting the following error: Something went wrong while fetching your buckets. Access Denied (Service: S3, Status Code: 403, Request ID: 9VPEN9RVCS1MPBJN, Extended Request ID: qgM7/j6tUdsJqioJuz+4r0M0cFJAjLBPJokeFCnBuKCREpikj1pJZntCs9W875yCUnjFgxNabd0=)

 

I am using the training warehouse and project so I assumed that these would include default credentials to access that bucket location. Doing some digging, I ran a python script to check what buckets I could view and I get this error: Python Interpreter Error: NoCredentialsError: Unable to locate credentials Script failed. I've tried retracing my steps to see if I've missed something. Now i'm starting to wonder if this is an issue with the trial warehouse itself?

2

Hi @jmtln​

Sorry to hear that, I have just spoken to our academy team about this, they are looking into this, in the meantime they asked if you can continue despite the error?

Thanks Joe

3

I am stuck with the same issue. AWS bucket access error. I am using Matillion hosted agent + personal Snowflake account

4

Hi both @jmtln​ and @gaurravvkhanna​ and my apologies for the late response. I've chased the teams for an answer for you today in case you've not been able to proceed past this error. This error indicates we don't have permission to list the bucket objects but it does not prevent us using a specific object. In this case, we're linking to a public file so it should be fine to just ignore the error. We are looking to make this much clearer in the immediate future.

Thanks so much for your patience,

Claire